Boarding

ALL PETS MUST BE SPAYED OR NEUTERED

PREREQUISITES FOR BOARDING

Owners must provide the following:

*Current vaccination papers & rabies certificates from the vet (we cannot accept puppy pamphlets OR hand written papers. All vaccination records must be printed out and signed by a licensed vet).

*This includes:

CANINES:

Distemper, Hepatitis, Leptospirosis, Parvo, Parainfluenza, Bordetella (Kennel cough), Rabies

FELINE:

Enteritis, Calici, Rhinotrachetis, Leukemia, Chlamydia, Rabies

We do provide a pickup and drop off service for a fee. Has to be with in 10 mile radius of the kennel. $20 per trip one way only. We do reserve the right to decline pickup or drop offs depending on the kennels schedule and size of the dog.

MEDICATION/SPECIAL NEEDS

All medication for pets should be labeled and have the directions with them. We are happy to make sure your pet receives the medicine they need, if there are any special way to give your pet the medicine please let us know. Any pets with special needs like older pets that are blind or deaf. Or just have a hard time at getting around we will be more than happy to make every effort to make them comfortable.

EMERGENCY PROCEDURES

Due to change in laws we need to have an emergency contact on file for all clients. That person must be able to come immediately to pick up the pet and transport it to a veterinarian.

*For emergency situations we reserve the right to transport the pet to nearest veterinarian or emergency vet on call at owners expense.

OUR DAILY SCHEDULE

At 7:30 we let the dogs out to go to the bathroom, they get an hour of free time in the play areas where they get to run and play either with a buddy they made or we play with them. The dogs that need to be separated get play time and personal attention also.  During that time the dogs that need to be fed in the morning, eat during this time. If weather permits the dogs can stay out in the runs for the day, unless it is uncomfortable for certain dogs. Some dogs do like their air conditioning. Between 11:00 and 12:00 pets get free run and play again and if any of their necessities need to be met they get them during this time. Between 12:00 and 4:00 its nap time for the pets, this gives them some quiet time to relax. Between 4:00 and 6:00 they get play time, feeding time, and personal attention. Then it’s time for bed, we put the dogs to bed at around 6:30 the dogs do adjust to the schedule.

PET BELONGINGS AND COMFORT:

Owners please bring your own pets food and treats. Blankets and beds are provided by the kennel. For first time visitors we do require your pet in the morning so we can have most of the day to make them comfortable and feel safe, it also helps for owners to bring something from home. We recommend favorite toys, or something with your scent on it, like an old pair of socks or t-shirt you might not get back. The kennel is not responsible for lost or destroyed items so please be careful what you bring.

EFFECTIVE JAN 1^st , 2023

Due to the increase in reservations. It will now be required for stays 3 days and longer a $50 deposit per dog or cat during peak season which is from April 15th thru Sept 15^th. Deposit is due at time of reservation via cash in person or credit  card over the phone.

Policies are Non Negotiable

To our New & Current Customers this is a policy update August 2024.

Boarding:

• VACCINATIONS Please make sure your vaccinations are up to date and we have current copies.
• Also all vaccinations must be sent 2 weeks prior to any stay, new and current customers.

That includes the following 4 vaccinations*:

#1. Kennel Cough (Bordetella) – this vaccination must be asked for.                                                                        

#2. Leptospirosis

#3. Distemper, Hepatitis, Parvo & Para-influenza

#4. Rabies

*Must have Rabies Vaccination Certificate (separate paper came with metal tag)

*We must have a copy on file for the Dog Law Officer or fines will be issued to us and the owner.

*We do NOT accept puppy pamphlets or owner administered vaccinations.

• 9AM RULE Please be advised of the 9am Rule; Picking your pet up in the morning before 9:00am you will not be charged for that day. This is a courtesy please don’t abuse it.
• CANCELLATIONS must be made 72 hours in advance (because there is a waiting list) or there will be a fee of $50 per dog or cat, so please cancel in the time asked. Deposits will not be refunded if not done 72 hours prior to the reservation.
• No Call No Shows will be charged $50 per dog or cat & will be added to your account.
• Early Pickups – If prior notice is not given before check in you will be charged for the remainder of the dates reserved.
• All dogs must be spayed or neutered, unless not old enough
• We are no longer providing food but we do have everything else, beds, blankets, treats, toys & bowls.
• Fecal Removal Fee of $3.00 per visit

Grooming:

• The vaccinations that are required for grooming are the same as boarding (refer to above)*:
• For all grooming appointments there will be a fee of $40 per dog or cat if cancellation is not done 48 hours in advance.
• Early Pickups Regarding Boarding-if you pick up early we may not be able to groom your pet, we have a set schedule for grooming.

We will tell you at the time of the reservation/appointment if updated vaccinations are needed for your pet, records are required 2 weeks prior to your pet’s stay/appt. They can be emailed to gabbi@foxchasekennels.com or dropped off either in drop box outside to the right of the doors or directly to us during business hours.

If we do not receive the records by the time allotted you will be contacted and your reservation/appt will be cancelled.